![]() ![]() More info on that over on the Apple Forums. Open your Keychain Access.app and delete the entry for the print queue in question. Click the refresh button, and see if it prompts for credentials: Sometimes this issue is just a hiccup the Mac experiences when connecting to a shared queue. Usually, if you see this error, it is about the print queue’s OS-level authentication instead of PaperCut This message is often wholly unrelated to PaperCut. I see this error when sending jobs to a Mobility-Print-published queue and my environment uses both PaperCut and Mobility Print ![]() I see this error when sending jobs to a standard queue shared via SMB or CUPS Select the option below that best describes what you’re seeing. This error indicates that the credentials that the Mac is providing are being rejected by the server it’s contacting. Sometimes, when printing from a Mac, the job appears to pause in the print queue window with the message “Hold for Authentication”. What does “Hold for Authentication” mean? “ Help! When printing from MacOS computers, sometimes we see the job stuck in the print queue with the message “Hold for Authentication.” What does this mean?”
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